Department: Rooms Division
Location: Greece (Halkidiki, Corfu, Kos, or Crete Island) & Spain (Marbella & Mallorca)
Duration: 3 – 6 months (between March – November)
As a Front Office Trainee, you will have the opportunity to gain hands-on experience in positions such as Reception, Guest Relations, Groom/Bellboy, or e-Concierge within the Rooms Division department, always according to operational needs and under the guidance and decision of your Manager.
Responsibilities
- Provide a warm, friendly, and professional welcome to guests and assist with check-in and check-out procedures.
- Handle guest inquiries, requests, and complaints efficiently while ensuring accurate guest registration.
- Manage telephone calls and coordinate effectively with other hotel departments.
- Stay informed about daily arrivals, departures, VIP guests, and special events.
- Provide information about hotel facilities, services, and local attractions when needed.
- Support Front Office operations with administrative and operational tasks assigned by the Manager.
